From spreadsheets to success: Luzern eCommerce's HR transformation

Luzern eCommerce is a leading eCommerce platform, that helps brands to accelerate their online sales, marketing, and inventory. Founded in 2004 in Dublin, the company has grown significantly, employing around 65 individuals across offices in Dublin, Galway, and Spain. 

Like all fast-growing small businesses, Luzern faced challenges around its people and HR management processes during its high-growth period. Recognising the need for a more efficient HR solution, the company began its search for an absence management platform in 2016. At the time, they relied heavily on manual processes, such as spreadsheets and paper-based forms to manage employee leave and sickness. All of which were becoming increasingly difficult to update and maintain.

The challenge: Scaling HR to support rapid growth

Before implementing Appogee HR, Luzern eCommerce encountered several challenges born from rapid growth that were harming its HR operations:

• Manual Processes: Reliance on spreadsheets and paper-based forms for HR tasks, including leave management and goal-setting, became increasingly cumbersome and inefficient.
• Time-Consuming Administration: Managing employee data and processes manually consumed valuable time and resources, distracting employees from their core responsibilities.
• Lack of Visibility: Lack of a centralised system hindered visibility into employee performance, making it difficult to track performance goal progress and identify areas for improvement

Finding the right solution: Appogee Leave

Appogee Leave was identified as the ideal solution, offering a simple and intuitive request and approval process for managing employee leave. The platform’s user-friendly interface and cost-effectiveness were stand-out features against other similar solutions on the market.

Scaling with Appogee HR Success

As Luzern eCommerce continued to grow, their HR needs evolved. They sought a more comprehensive solution to manage all aspects of their HR operations. Upgrading to Appogee HR Success provided them with a centralised platform to:

• Streamline HR processes: The platform's intuitive interface and automation features have significantly reduced manual effort, saving approximately 4-5 hours per month
• Improve employee experience: The Culture Surveys feature empowers employees to provide valuable feedback, fostering a more engaged and productive workforce
• Enhance goal setting and tracking: The Goals module provides employees with a clear understanding of what they need to achieve as well as informs management of individual targets 
• Increase productivity: By automating routine HR tasks, employees can focus on strategic initiatives and core responsibilities

Small Business HR transformation win

By implementing Appogee HR, Luzern eCommerce has successfully streamlined its HR processes, improved employee satisfaction, and enhanced overall business efficiency. The platform's ease of use, robust features, and excellent customer support have contributed to a positive experience for both HR staff and employees. As Luzern eCommerce continues to grow, Appogee HR will remain a valuable tool in supporting the company's HR needs.

Ready to experience the difference Appogee HR can make to your organisation?

Start your free 14 day trial today and see how our software can streamline your HR operations. Alternatively, our team can show you firsthand how Appogee HR can power your HR team and empower your mission with a personalised demo.